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  • Absolutely the worse customer service that I have EVER experienced. The waitresses were rude and unprofessional. As a group, we arrived at 2:50 and some are expected to arrive a little bit later. When we sat down. the waitress said friends that are arriving later would be charged with dinner price which was not a problem at all. Few minutes later, another waitress came over and said because we are paying for lunch, we have to order everything in 5 mins and cannot order again, or we will have to pay for dinner instead of lunch. Ok, so we decided to go for dinner. Couple friends arrived later, the waitress who was taking order walk out in the middle of the conversation, without saying a word or came back to apologize. Hours later, the waitress came over to ask if we wanted ice cream, I ask her what flavor do you have, she threw me the menu without saying a word. How polite.She came back a few minutes later and asked if we finished eating, we said yes and she went, "we will charge you for original price for everything that left on the table", which was like a few pieces of sushi. My friend said we are still working on it then. The waitress went on and said," By the way, the seating time is limited to 1.5 hours and you guys have been here longer than that". It is usual that all you can eat limit the time, but the place was completely empty, we were not ordering insanely, we were just chatting. So I asked her why didn't you tell me when I sat down. the waitress pointed at the menu and said, "it's written here". I looked at her and said," Do you have to be that rude?" She didn't say a word, looked at me, and walked away. When we went and pay our bill, I asked the cashier, "who is your manager?" "He isn't working today." (With a frighten look on her face) "So can I have his business card?" "He doesn't have a business card" "He doesn't have a business card? Okay so when is he working next?" "Oh... He went back to China and he won't be coming back anytime soon"
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