Usually I rate a 5! Don't come when it's busy as you won't get the same quality. Today food was greasy, bad service and the wrong orders! Usually it is very good but come at odd hours. For busy times, go to the downtown Scottsdale location as they handle volume better. When staffs under pressure it's not a good outcome from the kitchen to the wait staff. Wish I had gone to Scottsdale. I think they may have been under staffed. My only one star for them - too busy of a day I guess though there were empty seats ... ? Keith the bartender worked all day and had to serve starting at dinner - management? Where are you? . What happened? Scottsdale we go...