My girlfriend and I both love sushi and have been to many locations for AYCE, except this place. After hearing about Moon Sushi from some friends, we decided to check it out. We both felt iffy about it going in.
We came when they were still having a 20% off grand opening offer (which ends at the end of Sept '14).
We were seated pretty quickly and provided menus. The menus were normal but the ordering sheets were different to us: it was a table format with a column for the quantity and a column for what food you want. Thankfully the menu had plenty to offer including all of our favorites.
We ordered a rather small portion to start, but it took almost 20 min for most of it to come out. Compared to Heart Sushi in heartland, that was significantly slower. You think that's bad? It came time to order seconds and they took almost 30 min this time. I can understand that if the place was busy, food can take time to come to your table, but when we went the place was less than half full. The service killed it for us here.
As for the food, it was alright. I liked how they displayed the sashimi. The portions were decent sized but nothing made the making rolls and other dishes stand out to other places.
My recommendation to them is to hire more waitresses and speed up the food. I can't imagine how it would be there if there were more people eating there.