We saw both vets many times during the 4 years that we lived in Arizona. Both vets were friendly, and professional. My dog required surgery and tumor removal. She is a senior dog. The vet was so professional, he honored all of my requests, and made sure all of my questions were answered. All of the staff was amazing. We saw both Dr. Hatch Jr and Dr. Lipovitch. Both vets were great, and treated my dogs well. They also treated my dogs for allergies.