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  • PetSmart is the worst place to take your dog. Their petshotel is disgusting..they leave your do in a steel kennel all by themselves and don't care to pay attention to your pup. One time they gave a dog the wrong medicine and had to pay thousands at the vet to get its stomach pumped. Do you really trust your dogs with these employees? They pay them crap wages and it shows in their service. They overcharge for your stay as most other private places will take better care of your dog for much cheaper - really all youre paying for is the name, and having a corporation behind it. Doggie day care is horrible too, dogs have been in there with fleas and they don't care to check them before they toss your dog in their with some random stranger's mangly mutt. The dog grooming is even worse. I have heard many screams from upset pooches coming from the salon. Most of the groomers don't care about taking good care of your dog either, they just want to make money. And they will make money off your stupidity with their "Top Dog Care Package" which is $16 for a "oatmeal/hypoallergenic (*cough* bullshit)" shampoo and coniditioner, and a lame attempt at brushing your dogs teeth (do it yourself it's waste of money to get it done here). Private salons and even vets offer their services at much cheaper prices and we all know that in this tough economy it's very important to save bucks wherever and whenever you can. Even worse than their overpriced grooms, they will call you every 8 WEEKS TO BOTHER YOU to bring your dog in. How annoying! I'll bring my dog in when I want to - harassing me over the phone will not get me to come in. Their products are way overpriced - you can get many similar items at Ryans Pet Supply (14th and McDowell) for much cheaper. Half the time they're out of something and can't even offer to tell you when they will be getting it, or direct you to something similar. I have seen dogs pee on the endcaps of shelves and employeees just stand around ignoring it. Their Banfield vet is a joke. They wanted to charge me $180 to treat my cats ear infection. They are extremely overpriced and it's not personal whatsoever. They don't give a shit about your dog either. Bottom line - go somewhere private. They will treat your dog a hundred times better and with more professional care.
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