My brother ordered me a Cannondale bike for Christmas and had it sent to the Bicycle Ranch to be put together, because they didn't have it in any stores down in AZ yet. I called them the day it was delivered because I was so excited, and they put me on the list to have my bike done first :) 4 hours later I walked in and saw my stellar looking new bike ready to go in the back of the room. They saw my gawking and the guy at the front says, you must be Lisa...He walked me over and showed me the ropes on my SWEET new ride! The mechanic also said hi and told me about my cool bike! They equiped me with some new equipment I needed and away I went. I will be back at the Bicycle Ranch for my 90 day check-up/tune-up.
I went back once more for a new lock (since my last one was broken when my old bike was stolen :( Again, the service was quick and to the point. They also have 'meet-up' rides that leave from the shop; you can find the schedule on their website. I have never gone, but I thought that was pretty cool.
If you are looking for a new bike, they can definitely help steer you in the right direction, and the service was great for my pre-ordered bike :)