I've read the reviews and I see that the place doesn't have a good reputation with yelpers. I'm guessing that Breakfast might be a better meal to get to vs doing anything else.
I had no trouble getting seating, though I did wait about 8 minutes until the waitress came over to me and took my order. Once my order was in, it was only 5-6 minutes before my Big pretzel sandwich came out. I was surprised, it really was large, and the food was fresh, honestly I expected the worst in comparison to what I'd been reading.
The hash browns were SO good, and the pretzel sandwich was tasty. I ate about 2/3rds before I gave up on it and just ate all the bacon! The bun would have been better if it had been 1. toasted and 2. salted, but that's just preference.
The coffee was good, rich and plentiful, and the waitress topped me off before I left the place. So all in all, a good visit.