Is there something wrong with this owner? I've been in a few times to get rugelas or cookies and the woman behind the counter is so uninterested to the point of downright "make up your mind and get out of here". You feel like you've interrupted an important meeting and need to leave right away.
I've had a couple of peanut butter cookies that have been very grainy and not that great tasting.
But it's the owner who is really off putting, and I'm saying REALLY off putting, yikes.