Stayed here while at a convention this past weekend.
One of the best customer service experiences I've ever had at a hotel. From Valet to front desk to porter to bartenders. I must compliment the staff that I encountered for their superb service. Ed at Jake's was phenomenal. Went out of his way to help my parents and I. Also had great service by Jermaine and Brittany. I believe the it was Dawayne(?) who took care of our luggage, he always had a smile and was very friendly and helpful. And how can I miss Rick at David's. He made breakfast with my group easy and enjoyable.
Accommodations were very nice. I was busy with my conference so I didn't spend much time in my room but my bed was very comfortable. The missing star is for the bathroom. It wasn't properly cleaned.
Aside from that I enjoyed my stay immensely.