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| - Had some problem with my iPhone, called in the these"amazing, life saving guys", got the quote and rushed to their office just to find out that I'll be charge 30 bucks more!
Not such a big issue, but I saw that it wasn't just me, most of the customers were a "little bit" confused about the prices being changed.
Felt like they're playing catch the big fish.
Now about the technical details
The screen on my iPhone 4 is a little bit elevated from the frame(there's a gap between) and the feeling when scrolling it's not even close to the original, though the guys told me they're working only with original parts!
When they removed the cracked screen they must have touched something because right now the I hear the people (when talking on the phone,) very poor and the sound is "cracked like", also the sensor that is actually shutting the screen off when you're talking on the phone is not working at all!
I asked them on the phone why there is the gap and they didn't know what to tell me!
I asked them why the phone is not turning off when is close to my ear and they told me that's a different story and they can repair it for me for another $50!
my question is why they didn't check the phone is working properly while they still had it?They're advertising working with genuine Apple parts, but it's just a lie to bring people in!
Another thing is they will charge you extra if you want the device fixed straight away, if you don't want to leave your phone in there for 3-4 hours!
They're advertising "life-time warranty", but I didn't get the replacement when I told them about my problem, they wanted to charge me " just for the labor", like $30 something!
Was it my fault their "original Apple" screen didn't fit perfectly on my phone?I don't think so!
So, make sure you're asking the right questions when you're calling these guys and ask even more questions when you're handing the phone to them and after make sure the phone is working as it used to prior to the repair!
Hope this will help someone not falling in a little "scam" repair!
P.S.Since I saw 2 other customers unsatisfied while I was in their office, I guess these reviews are written down by the staff in there(or maybe their relatives)?
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