I will start by saying that I love all the other Dunkin' locations here in town. The franchisees do a good job at maintaining staff and putting out good product. However, this one in the Fremont is TERRIBLE. There is NEVER enough staff. The few people they have working are surly and rude. I realize you have to deal with drunks and idiots on Fremont, but I treat all service employees with respect and am courteous with them. Being I worked in a restaurant for five years, I know how it is. Not to mention, the prices are WAY higher at this location. I'll stick to my favorite stores on Tropicana/Pecos and Gibson Rd. This location could take a few lessons in customer service from them.