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  • I had an appointment scheduled at our rental property from 10:30-12:30 tomorrow to quote some additional sunscreens. They called just before 5 pm the day prior to say we had a 9-10:30 appointment (which we definitely did not, as I wrote the time right on my calendar when I made it and then scheduled the other appointments around that!) and to see if I could meet earlier at 8 or 8:30 am because it was more convenient for them. I indicated I had other appointments at the property between 10-2 and could maybe meet at 9:30 am but no earlier as it was already arranged with the tenant and otherwise I would need to make a special trip. He proceeded to ask me where I live and how long it would take me to get down there, saying it was really inconvenient because he lives around the corner and would need to go to central Phoenix, then back to our house in NW Glendale, then to Queen Creek. I got agitated at this point that he would be so inconsiderate said that was unfortunate but knew where I was located when I made the appointment so we need to stick to that. I asked to see if another salesperson could help me during the window of time I was available and he said he was declining my business altogether. Ironically I would have been fine with an earlier appointment if I had just known about it the week prior when I made the appointment, so I could schedule all the appointments around it. The whole experience just rubbed me the wrong way.
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