Probably the best pizza in Vegas and from New Jersey area my standards for pizza are HIGH. Anyhow the pizza gets a "5". However service not so much they get a "3". We always ordered the metro which is the extra thick crust but we also order an appetizer such as the romano fries. Pizza comes 25 minutes later because it usually takes longer due to the crust(no problem) then you realize that the fries still haven't made it and you haven't seen your server since he took the order so even drinks need tending. I then say "Never mind don't want the darn fries".
This happened on several occasions where they have forgotten the appetizers but i started ordering the appetizer before ordering the pizza. Works better that way.
Overall great place and when the food isn't forgotten is beyond delicious. The constant incompetent wait staff however cost it a 5.