I'm a little late with this update however about 3 weeks ago I decided to try Red Lobster again after seeing a commercial and really craving it. My experience was completely different. Chrystal was my server and she was great. There were just as many people in there as the last time, except this time I had my food delivered efficiently and Chrystal continued to check back in with me. She knew I was on a lunch break so she made sure to bring the check early so I could get back to work on time. My experience here was completely different and I will probably attend again when Chryst is working ;-)