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  • I only gave this place 2 stars because even though they completely screwed up my hair, they did fix it and refund me the cost of the color. Anyway...on to the story. I was unable to get in with my colorist at home before leaving for Vegas, so I decided to make an appointment here since I stayed at Caesar's. Needless to say, big mistake. The salon itself is absolutely gorgeous, fully equipped with dazzling chandeliers and huge mirrors. I quickly was shown to a station and the colorist came over. We chatted for a moment and she asked how I normally had my hair done. Now, I just wanted a root touch-up. I naturally have light brunette hair but I'm now a golden blonde. I told her my colorist lifts the color, not bleach. So she meanders back and takes about 10 minutes to mix up my color, presumably chatting with the other colorists/stylists. She comes back and roughly parts my hair over and over, slathering on the color. While processing, I get worried because instead of lifting to a nice golden, it looks dull and dark. She tells me not to worry, it'll be fine. She sends me back to the shampoo station and some other girl washes my hair. Now, I know more upscale salons do this but I think it's unwise. If she would have washed my hair, she could have immediately toned it and fixed the problem. But instead, I was ushered back to my seat and she just blow dried my hair and sent me out to the cashier. Now, I guess I assumed that if you get a color, they dry your hair for you. Nope. They charge between $75-110 JUST for a dry, not even a style. I went to my room and looked at my hair. My roots had transformed into a gray, ashy mess and totally didn't blend with the rest of my hair. After fuming for a bit, I called them back and they got me right in. They toned my hair and it looked fine after. They did refund me only the price of the color, not the blowdry. I wouldn't suggest this salon if you have blonde hair, they obviously don't know how to do it properly.
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