Went for a couples massage here on a Saturday and we really have no complaints about our experience! The spa is well located downtown, we were able to walk from our hotel in 10 minutes. You are well-greeted at the door by warm & friendly staff, and then sent to the 2nd floor for massage. My massage therapist, Thérèse, was lovely and attentive. My boyfriend was very pleased with his RMT, too.
The decor is great - some brick walls mixed with some fancier furniture and typical spa whites truly make it an 'urban spa' feel. They provide refreshments (tea & water) and an overall relaxing environment. We will be back!