As simple as possible.... This is the BEST nail salon I've EVER been too. Mind you I've been to Many within my years. Everyone working are all amazing people and extremely friendly. They know you by name as you come in and the energy alone makes you comfortable. All nail techs are great but i must say I do have a favorite. Julie has been so amazing to me the last two years and always makes me feel welcomed. She's funny and knows how to hold a conversation instead of not conversing and everything being quite or awkward the entire time. I def recommend you coming here if you HVE not just to experience it. TRUST ME you will not regret it. Oh and the prices are if I say so myself...