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  • Banfield Pet Hospital at Petsmart in Steele Creek: I wish I could give this place a "0" rating. What a mess. We were brand spanking new in town and had a sick cat, brought her in with an eye infection she'd had several times before, the same medication has helped her every time. Our "vet" appeared to still be in his teens and tried to talk us into paying hundreds of dollars in X-rays for a claw that she had ripped out that was inflamed, and to lock her in a closet so she wouldn't move around too much - for a few weeks!!! What?! We ended up paying over $100 only to find out that he had given us the complete wrong medication. The cat was leaping around and the claw was not even an issue. Imagine if we had actually locked her in a closet! Ugh. We called our old vet in the state we just moved from to have them fax over the correct prescription and after hours of awaiting a call back, they call to tell us they don't carry that medication and I should try to call a regular pharmacy and see if they'd fill a prescription I just had the name of. A regular pharmacy as in CVS. They said there was nothing they could do, but we could bring her in for another ($100) visit. Bottom line: avoid this place at all costs. Emphasis on cost.
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