I would love to give more stars based just on the shakes and other products offered.
I am however unhappy with the level of customer service this place has occasionally. Never felt the need to put in a review until today.
I am a manager at a business in the area. Myself and my staff members frequent this location for conviene. We are literally there almost every day and get multiple shakes per visit.
Today one of my employees made a "shake run" and was treated with the worst service we have had in a very long time. Most of the young men working there are nice and say good morning/afternoon no question. Today however was another story.
A caucasian guy was rude and silent as she greeted him. Thankfully there was a second Hispanic guy that was very friendly to help her.
What bothered me most is the 1st guy commented that we be charged full price. Not once to the best of my knowledge have we asked for a discount. They already have a free shake program after a certain amount of shakes purchased. No big deal. But he thought she didn't hear him while the blender was going.
Customer service is what people go into a business for in addition to the product. I understand there is a new location on Alma School and Elliot, perhaps we try that location instead.