We sat on the bar area to listen to The Rich Adams Band. The seating was comfortable and a small dance floor. Adequate for a bar. However the food service was severely lacking. There were 8 in our party and we ordered in shifts, 3, 2, & 3. We ordered first. Our ribs and baked potato were cold enough the potato would not melt the soft butter. We sent it back and the next plate had hot ribs and potato. One of our party had to send her plate back times before the manager was called to correct the situation.
If the food service was not bad enough, the bar service was almost non-existent. We had to flag down our server to get more drinks from the bar. At one point members of our small party had to to the bar for drinks.
The sad thing was this was not a busy Saturday night. Patrons were coming and going, but nowhere near capacity.
We realize this was the bar area, but this is also a restaurant and the food service should be no different than the dining area. This was our first time at Bourbon Jacks and not a good impression.
This is just one couple's impression. Your mileage may vary.