Now I like this place. I can get a cup of soup and half a sandwich. Perfect! The selection is nice and although a bit dark the atmosphere is nice. The fact that you can seat yourself is great. If there's a booth available the staff don't look at you funny if you're with only one other person and you take a booth.
The service is a bit hit and miss. Sometimes, things come out from the kitchen quickly and other times you could die waiting. No explanation for this as there's really no rhyme or reason to it.
Today we went upstairs to have lunch there and the line was ridiculous. The only explanation I can come up with is that there are times when they hold back the line as there are no tables. So, natch, we didn't eat there today.