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| - I will NEVER come here again, and I will NEVER recommend that anyone come to this office. Why? Their end game for making sure their bottom line is lucrative and profitable is so blatantly obvious that it borders on embarrassing. I went in for some pain I occasionally experience on one tooth, which has always checked out fine in the past, but I like to follow up on it, occasionally, to make sure something more significant hasn't progressed, especially since the tooth has staining on it from an old fillings bonding material. I was told, by Dr. Keller, that "it's not a cavity, but it is." Those are exactly the words that came out of his mouth, verbatim (Um...wait...HUH?!) and his dental plan for me was to put a crown on the tooth in question, as well as two fillings in surrounding teeth. Oh, and it was projected to be an almost $800 bill, after insurance (Ouch)! But, something felt off about his recommendation; gut feeling, intuition, whatever you want to call it, I had it. I listened to it. So, I got a second opinion. I scheduled with a dentist in the area, that I'd never met before, who told me right away, since she knew the nature of my visit was a second opinion "Don't tell me what they told you, I want to do my examination and then tell you what I see or find." WEEEEELL, WELL, WELL.....the tooth in question from my visit with Dr. Keller? NO CAVITY. Yeah. I did just say that. THERE IS NO CAVITY. As a matter of fact, there isn't even a little bit of a cavity. The tooth is literally fine. And as for the other two fillings Dr. Keller told me I needed? ONLY ONE EXISTS. That was one thing that this new dentist could agree with Dr. Keller on. And I had her fill it, and she did an AMAZING job.
So, Dr. Keller should be embarrassed. Heck, I would be. How disgraceful to lie to a person about something related to their health and their body, especially when it's completely unnecessary and extremely expensive. Dr. Keller made a professional recommendation to have a crown put on a perfectly healthy tooth, which was not in anyway needed, and then lied, again, to put a filling in a tooth that had no cavity at all. THAT is extremely concerning, in regards to his judgment abilities as well as his personal ethics a dentist. It's also just plain offensive, that he would, essentially, take advantage of how "naive" I am. I work in the healthcare field, and I find it absolutely horrifying that an actively practicing doctor would lie. I would NEVER lie to a patient.
And the thing is, my whole family has all had their own bad experiences here. STAY. AWAY. Unless you like getting dental work done....in which case, THEY'LL HAVE A FANTASTIC WORK UP PLAN FOR YOU! Get your wallet out!
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