The food at this place is okay, nothing special, but the service is beyond terrible. none of the waiters or waitress respond to your request, and for the most parts ignore the customers. i have no idea why people come here, as the food is not spectacular the price is expensive, and the service is terrible. they do have another chain store, but it is not better then this one. i would not recommend to place to anyone who just wants good northern chinese food, or good chinese food in general. as there are tons of chinese food places in markham/richmond hill. no reason why you have to go to this joint.