I wouldn't even give this place one star!!! They don't deserve it. I don't even know where to even start with this company. . Yea I agree with everybody comment about Mrs Shirley she it terrible. The really need to consider reading all these reviews about them its terrible not one person has something nice to say. Please if your looking for a property manger stay away from GTS. First when me and my boyfriend rented out apartment from them, they showed us the place on a Saturday which is kool, but when rent is due on the first and it falls on a Saturday they are not there to take the money, and when you return to pay rent on Monday morning to make sure they receive it they charge you a late fee. This happen to me more than once. Another thing they have a male doing a female job and a female doing a male job, I never walked into a company that has a male at the first desk answering phone typing stuff up and not to mention he is so slow on the computer, and the female doing the maintenance for the property. just backwards. And not to mention half of the times they don't even answer the phone.
when putting a maintenance order in with them the maintenance man calls you right away which is great until 2 weeks later you can letter in the mail saying you owe them money for coming out.. umm this is an apartment why should i pay for maintenance for the ac/and heater!!!!
Shirley is just plain rude AND demanding !!!!! she takes to you like you are under her and that she is the boss and that she knows everything
and too top everything off me and my boyfriend didn't have a covered parking and or a mail box key or a gate clicker for months while we were staying there kept calling them to ask them about it and they got tired of us calling and told us to call HOA. wait isn't that your job to give us that before we move in its in the lease?
HOA was only good the the parking number we end up getting a locksmith to change it which cost $100, later called and told them what we did and they asked us why we did that? ummm because you lazy a** people never gave us a key and its been 4 months going on 5 months. we decided to take the $100 be paid to get a new box out of the next month rent and with a receipt to let them know what for.. couple days later we got a 5 day notice on rent saying it wasn't met... smh
i could go on and on about GTS... with all this being said WE WILL NOT RENEWING THE LEASE WITH THEM AFTER THIS