Einsteins is Einsteins. This is Einsteins beats the one on 44th street but could be more accommodating. My wife asked if they could toss a couple sesame seeds on her pumpernickel bagel and was told no abruptly after they told us last time we were here that it was no problem. The other location at least tried and the sesame seeds taste great on the pumpernickel. In this Einsteins favor however- they know how to use a toaster. :)