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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • So I been going back and fourth about whether or not to update my old review to 3 or 4 stars but decided on 4 assuming the credit they gave me to use will be honored when I go to redeem it later this month (since I moved out of state they offered me a credit but said I could redeem it for my phone bill and they can take care of part of that which i think is awesome)... Right after I wrote the "unsatisfied" review I was on my way back to get my phone fixed again when the owner/manager Wookie reached out to me. He not only offered me credit for part of the purchase but they had it fixed within maybe 20 minutes. I'm still not sure if it was a part issue which could have happened or if the tech was unsure of the issue I was having but either way I have had no further issues with the phone and am more then thrilled at the customer service they gave me to resolve it. To make it even better, he actually even texted me a few days ago to check on the phone. I definitely give the customer service and resolution an A+ which would make it worth the time to go to again (if I lived in the area), It's good when business's strive to help the customers and take the time to listen (or read) issues. Thanks Desert Wireless!
http://www.openvoc.eu/poi#coolReviews
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