My friend and I go in the morning around 6:45am most days and without fail Erika is there to greet us with a big smile and a warm welcoming.
This is my mind is how all customer Service should be everywhere you go.
Get this young woman a raise!
The only downside I've seen with this place comes not from the staff but from those that go to the gym.
I find myself picking up trash in the parking lots on a regular basis. I've seen staff out there cleaning up, but I imagine it's hard to keep up with.
I also like that this gym isn't ever overly crowded. I can't recall the last time I had to wait for equipment.