Do not use this company for your heating and ac needs. We are still under our Manufacturer warranty for parts on our ac unit. When we called them to come out They said that it would be a $69.00 Service call fee. Which was fine. Then the technician gets here, does the repairs(without telling me that I would have to pay for labor) and then tells me that it will be $167.00 Because of the labor cost of $98 (for 5 minutes of work), i would like to know how they determine their labor rates, oh yeah and he was trying to sell me the companies "maintainance plan" where they come out every 6 months check your unit and you get a whole 50% off the cost of the part. When I spoke to customer service they told me that I was more than welcome to pay the service call fee and have the technician put the old part back in and call someone else, like I would do that and have to pay more money. Save your money and call someone like silver state ac. They are much friendlier and explain things a lot better.