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  • Wanted a place close by to grab a late dinner around 10pm. Chili's and Bootlegger popped up so we chose BL. We are greeted nicely and shown to the bar. It took 5 minutes to receive menus, finally also greeted by the bartender, Fred. The two of us ordered drinks. Then the calamari and smaller portioned bar lasagna. 15 minutes go by and we get our calamari.. Not bad, not amazing. Garlic knots were dry. We then see a large lasagna come out, but the bartender immediately told the runner it was the wrong size. (And we heard it) He takes it back.. 30 minutes go by.. I ask if our food will be ready soon and the bartender quickly says, "Yes, soon." A smaller version comes out but it's quickly whisked away by Fred as he mumbles frustration under his breath and goes to the kitchen. We see a small female manager and ask her for the check, she says yes but that we need to wait for the bartender to come back. He comes back, says not ONE WORD to us and drops the check. The lasagna was taken off. Okay, fine, but as two people that work in the industry, you keep your customers in the loop. He said nothing, no apology, no acknowledgment whatsoever. And it would maybe be understood if we were rude, but in fact we were too easy and he assumed they'll leave if I don't say anything to them. Ruined our night, spent 1hr 40minutes for nothing. What a coward and so unprofessional.
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