We wanted to try a new pizza place so I decided to try Napoli. I should have known when I was on the phone placing my order to just hang up. The girl on the phone sounded like she was unfamiliar with the menu. I told her I wanted the 4 item combo pizza and I could hear her talking to someone else because she had no clue what I was ordering. I asked for delivery and she said it would be 45-60 minutes for it to arrive. I thought that was typical for delivery. Over an hour had past, I called them to make sure they got my order. They said it should be arriving any minute. My order arrived 90 minutes after ordering, seriously! I open the box and the pizza looked gross. I ordered onion rings which looked like they used old oil and barely had any onion inside. I also ordered the fried zucchini sticks which is suppose to have a crunch but this was mush. You would pick one up and it would just flop over. This was horrible!! I wish I could of caught the delivery guy in time to return my order! Definitely would not recommend!