I've gone to this location many times and always received fresh, tasty donuts and good service. The problem comes whenever they have a big event. The parking lot is small and there is only one way in/out and that is shared with the drive thru line. You get a lot of upset people - honking horns and a few fender benders. I've been to other establishments that during big events they have employees (or police/security) out directing traffic.