We are a huge Chick-fil-A loyalists -- with an average of weekly visits in California. When we went to Las Vegas for Labor Day weekend, we decided to stop by your location on Sahara and the I-15 for food before driving home to LA. We were met with two lane of confusion, stressed out employees, cars in drive thru lane trying to back up and a very rude manager named Amanda when we asked what is going on and why our food takes 15 min to be served and all she can offer was a "cone of ice cream" for the inconvenience. This is NEVER the type of service we get in California as we are used to the "my pleasure" greetings.
I think that the manager Amanda should be reprimanded for the attitude that she presented as she is a representative of the company and the team retrained -- how to handle busy days.
I did not appreciate being treated like it was OUR FAULT that we messed up our order or waited 15-20 min for our food.