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| - I watched this place be built on my way to work every morning and had been meaning to try it out. I usually just visit the local automated cheap drive-thru car washes a couple times a month and vacuum every couple months. When I scored a Groupon for a wash, vacuum, and handwax (value of $51) for $26 I decided it was time to give Clean Freak a try... also, my floor mats were in desperate need of a vacuuming.
I was confused at first as I thought it was the type of place where you tell them what you want, hand over the keys, pay, and then go take a seat in the waiting area. I was wrong. You pull up to your typical automated machine however there was a gentleman there who entered in all my information and sent me to "the arches". I'd never had to deal with lining my car up in a track system before but the staff member guided me well and then failed to deliver good directions as to when I need to put my foot ON the brake and when to take it OFF which resulted in about three failed attempts to secure my car in the track roller system. The staff member was clearly frustrated with my incompetence and I with his delivery. But alas I was finally positioned and sent on my way with some overzealous karate moves from the staff. After you work your way through the standard auto wash you pull around to the area with vacuums and are finally able to get out and go to the waiting area. It's small but has what you need for a 20-30 min wait.
After waiting I was retrieved and asked if I was happy with the outside which I surely was! My Kia Soul had never been so shiny! I was then asked if the inside was ok which, at the time in the very shaded area, did look great. I tipped the man and was on my way. As soon as I hit sunshine I noticed the floor mats were not vacuumed very well which was extremely disappointing. Yes, I have a massive white haired dog whose hair sticks to the bottom of my shoes and then gets conveniently transferred to my black carpet floor mats every morning. I realize vacuuming hair out of carpet floor mats is challenging and that Clean Freak staff doesn't have all the time in the world, but COME ON. There is a slight difference between the before and after but I do feel a much more thorough job could have been done.
Overall, I was mostly pleased with my experience, my car is shiny after all and the interior wipe down was much needed, but I am not sold on this place and likely won't return.
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