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| - Most of my Red Lobster experiences have been in the states and I found it to be a generally great experience. My father also brings home take out from this location and he's brought home on many the occasion the rock lobster and shrimp combo. As the lobster was superbly cooked on those days I felt that it was a safe bet to go with the steak and Rock Lobster, which at $39.99 was their most expensive item on the menu and I had hoped that it would reflect the quality. I was proven very, very wrong.
The rock lobster tail was so overcooked that it had a rubbery and incredibly unpleasant texture... I would compare it to a rubber band for reference. It was horribly overcooked and unappetizing.
The steak had the texture of gum, with such a foul smell and putrid after taste that after two bites of the questionable item before me, I was unable to continue the meal.
I didn't have the biscuits, because I didn't want to fill up on unnecessary salty and overly buttered, greasy bread before my meal (as I would never have been able to finish anything) so I can't attest to the quality of that food item, but my boyfriend does relay that it was enjoyable, albeit just as overly buttered and very salty as I had suspected.
I will say that the Caesar salad was quite enjoyable, as was the alcoholic beverages that I tried. I had the Peach Long Island Iced Tea as well as the Malibu Hurricane and I found both to be quite pleasant and refreshing.
Will I eat here again? The answer is a resounding NO. Might I go here for casual drinks, perhaps... but I highly doubt it.
The manager on duty was kind enough to remove the item from my bill, and I think it was because it was painfully obvious that I took a very small cut from the lobster tail and a small strip off the steak. Even with his offer of dessert or another meal, I completely declined everything, as I felt absolutely sick to my stomach from the steak and told him in earnest, that I was now quite afraid to order anything else. I unfortunately still feel quite nauseated from the steaks after taste and I am truly confused as to what I was served.
Those with allergies be aware:- they do cook the seafood on the same grill as the steak and chicken, so if you have an allergy where you're risking anaphylaxis if you have seafood, this is unfortunately not the place for you... because they cannot accommodate you with most items. I was fairly annoyed to be told this after that individual had placed their order (and we had three meals out already) because I had called on Thursday and spoken to staff who assured me that accommodations would always be made for allergies of this nature. Many thoughts would be... why would anyone with a seafood allergy want to come here? They were given a gift card and wanted the opportunity to try the establishment, so it was a bit unfortunate that they were relegated to very basic fare.
For those that do wish to try this establishment:- I would suggest going on a day that they are not busy and that they don't have their shrimp event going, because they seem completely incapable of dealing with a full house. I feel the food quality really suffered because of how busy they were. I could understand where staff would become overwhelmed and absolutely butcher the food beyond any salvageable level, because I have eaten here before and the other occasions weren't such a disaster.
I will say after I sent back the meal, I was pretty much invisible/dead to the servers and that was quite amusing... because we generally leave about 20- 30% tip, but due to this they got their designated 15% as we were a party off 10 and it was automatically added. The server also skipped the tip menu and stated, well no one ever bothers to up the tip because it's already included on a party. And I honestly didn't care enough to even put the extra $ in cash as we normally would, because I didn't enjoy their service nor their food. Lol
There's certainly room for improvement, but considering the shabby exterior and the equally basic staff... I don't really see this happening.
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