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| - I'm going to review both locations, because I've been to both. There's a lot of good and a lot of bad at sphinx.
First of all, the shishah is amazing. Far better than at hookah bookah. And the staff knows what they're doing far better too.
The Oakland location is beautiful, as was said many times on here. And the food at Oakland is pretty good as well. I've had really great service in Oakland too.
Onto the not so good. First of all, it needs to be said, the south side location is a s**t hole. It's not near anything and it isn't well kept. The owner barks at the server and sits on her computer and smokes the whole time. And it doesn't help that she doesn't speak much English, so when you try to get her attention she ignores you, unless you speak Arabic. The servers usually seem tired and run down, the food is bad here as well. Overall, avoid it.
Oakland is much better--cleaner with great food and nice hookahs. But the owner in Oakland is a jerk. I had a friend who worked at the Oakland location who said that the guy yelled at the servers for things he screwed up on and would intentionally not give people change when they needed it. In my own experience, the other night our hookah wasn't pulling very well and after our server acknowledged the problem he came over and told us there was nothing wrong, then proceeded to yell at our server in front of us for "lying to us."
The kids who work there are nice, and the hookah is good, and so is the food, but the place has some serious problems.
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