The worst!!!
I went to this store a couple few months ago to purchase the then new iphone5s and two 5c's. While connecting my new phone they accidentally turned off my sons iPhone sim instead of another line on accident which meant I had to get a new sim for his phone and take it to him as he doesn't live with me. It turned out they gave me the wrong sim for his phone once I finally got it to him all the while his phone wasn't working.
Then today I came back in despite the first experience at 7:30am to get the new iPhone 6 which was released today and despite being 6th on the list the guy behind me get the last two phones because he was a "buddy" of the store manager. I only went to this store because they are kinda out of the way and I figured there would be no lines or a short one. So the manager goes let me go to the store on 75th and McDowell and get some more phones. I'm assuming they would be comparable. So I wait 30 minutes for him to come back. Then wait another 15 minutes for the person waiting on me to take care of another customer. Finally she is ringing me up and asks for $100 dollars EXTRA for a larger memory iPhone than what I originally wanted. I didn't want to pay extra for the bigger memory phone and should have been told thats what was being brought back in the first place. Not to mention I was told by an employee who I know the name of but won't name that I would be guaranteed a phone if I came before 10am. Horsecrap!!!!
I left the store after two hours with nothing but my old 5s. I'll never go to this store or the one on 75th ave and McDowell because they are affiliated (same owner Prob) due to poor business tact and poorer service. They have cost me time and money with nothing to show back.
I'm so upset I want to actually take my business to another carrier altogether.