My pool was a mess this year since my puppies at the cover I didn't have one for the winter. I spent a couple hundred dollars on chemicals to fix the algae problem with no results. My wife found Soclean on yelp and I gave them a call which was answered on the first try. Jim was courteous and polite, he said he may be out that day but most likely it would be the next day since he had a full schedule already. Well he called back a couple of hours later and said he had some time, so told him that would be great. When he arrived he looked at the pool and tested the water, then he gave me 3 options with prices. I chose the one that fit my needs and he got started right then on draining the pool. The next day his crew finished and we have a sparkling clean and well balanced pool due to the detailed information Jim gave me for a good startup. I will be using Soclean for all of my pool needs from now on.