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http://www.openvoc.eu/poi#funnyReviews
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  • I am absolutely appalled at the service, or lack there of, that I received last night. First, my boyfriend and I sat in the dining area around 7:30pm, the bar was not full and only a couple tables were occupied in the rest of the dining room. I instantly noticed the two bartenders, either eating or on their phones. After not being approached by a server for fifteen minutes I got up and ordered drinks at the bar. It took a good five minutes to be noticed as the bartenders were obviously preoccupied. Finally the female bartender came over and poured the drinks. I handed her my card and she took about ten minutes to run the card because she stopped to chat with another customer. I went back to the table and at this point my boyfriend informed me that a server had been to the table next to us twice, to drop off menus and then to drop off drinks. Not once did she ask us if we needed help or even make eye contact. I was in the service industry for years thus I am an extremely understanding person when it comes to service. We ended up sitting there for 45 minutes waiting to order food. Once again I got up and went to the bar, I asked the bartender if it was possible to order food with him as not one server had come our way. He looked around for the server (instead of providing the customer service and taking my order to her) and said "Yes, I will have her come over but you will have to wait a few minutes... I don't want to tick her off"...... I thought I was being Punk'd. YOU ARE WORRIED ABOUT PISSING YOUR SERVER OFF IF YOU ASK FOR HER ASSISTANCE EVEN THOUGH I HAVE BEEN WAITING FOR IT FOR ABOUT AN HOUR NOW?! Don't worry about the fact that I was pretty "ticked off" about the lack of service..and now this? I have never been so shocked by someone's lack of respect or desire to help. I went to sit back down and the bartender had notified the server, she looked over at us then turned around and went back to talking to other customers. She obviously knew I was not happy. It was evident no one was willing to help so we stormed out. My boyfriend just moved around the corner from this Timbers location which we thought would be very convenient... but he and I both REFUSE to ever return. This place is a POS and its a wonder they are even open. To the owner, do yourself a favor and get new staff.
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