Everything about my experience was good. I filled out a form on their website for a quote on a Saturday, expecting to hear back on Monday. Instead, I got a response within a hour and had an appointment scheduled for Monday. They texted me confirmation and payment was easy - they use an app called House Calls to track the appointment and to pay, but also take payment directly. The guys who did the job couldn't have been nicer or more professional or faster - they made quick work of loading their truck with my junk. The price was so reasonable I won't hesitate to call them again in the future.