Not sure what happened with this place. About a year ago I had no complaints. The last time I went for lunch is wasn't very good but not too bad to grade. Today I got a Philly Cheese Steak with FF. I wanted it all the way...add mayonnaise. The steak was very dry and of course no mayo. I could only eat 3/4 of it since the bread was nuked and hard as a rock. FF - yuk. not cooked. I asked for a side of ranch and it wasn't it the bag. I caught before leaving since I had a take out and got that. Didn't need it though since the fries weren't done and I don't have a toaster oven where I work. The pickle was good though. I'll stick with McAlister's the next time I want a deli sandwich.