About: http://data.yelp.com/Review/id/Q-MnzqDPnjVI9BBe2ohOTQ

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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-05-09 00:00:00 (xsd:dateTime)
itemReviewed	US Airways
http://www.openvoc.eu/poi#funnyReviews	2 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	6 (xsd:int)
rev:text	If I could give it no stars I would. Poor customer service on top of canceled flights, delays, cramped old planes. Nightmare started with an omen I suppose, flying from San Diego to DC with a stop in Phoenix. Left engine would not start, so they "jump started" it. That was a thirty minute struggle. :/ I seriously wanted to disembark and change flights, but had important work things on the other coast. On return flight, they canceled due to weather. No consideration to give people hotel accommodations, meals etc. thankfully my job provided hotel. I was waiting in line,.at this point patiently to ask a question, Michelle B. Looks around customer ages helping , "Do you have a question?" I think to myself, No I'm just rubber necking, but I'm so tired I ask about being at least accommodated with a seat change. "No uhn uhn, it's too full" Seriously she couldn't just finish with that gentleman and call the next customer, every person is listening to my business! What if I had a medical situation or a financial question. It was so uncomfortable to talk over a random gentleman with his ticket and credit card on the counter. It gets better, on the plane, people were skipped for drinks or ordering snacks, the elderly gentlemen who was trying to order next to me looked over dejectedly and said, well I'm glad I wasn't hungry anyway. The stewardess looked over and away, no apology or bag of peanuts (not that they were giving any out). And now I'm in Charlotte. My flight delayed two more hours, diverted to Columbus. I get it frontline staff doesn't control the weather or decisions made in ivory towers. But can they control gleeful smiling when customers ask for assistance or some accommodation, however slight for hellish conditions? Garbage I tell you. Pure garbage. I would never book my flight on this airline in the future, way too many strikes in my book all in one trip! It's a plane full of NOPE.
http://www.openvoc.eu/poi#coolReviews	2 (xsd:int)
rev:reviewer	Maria

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