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  • My fiancĂ© and I came to this location several times when I first moved to Charlotte last year. We haven't come as much recently due to our schedules, but we were definitely loyal customers. I came here for lunch last Wednesday with a coworker, which was my last time. I ordered chicken tenders and substituted the side for the salad bar. After a couple of bites into my salad, I bit into something sharp. I informed the waitress about the object, and she said she would get the manager. The same waitress came back and said the meal would be comped. I was happy about the comped meal; however, the manager never even made an effort to come out and speak to us. Finding something sharp in a meal is something very serious. Because the manager never even came out to apologize, it made me feel like I was being blown off, and the manager didn't want to deal with the situation. Due to the lackluster apology and the manager never even coming out to handle the situation, I will not return to this Ruby Tuesday.
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