Boyfriend and I tried out the new Yelp Eat24 food delivery service. We were pleased to see restaurants available beyond the offerings of other food delivery sites. Unfortunately they forgot the main ingredient of a western burger which is the BBQ sauce. For a $14 burger served with dry chips, I expected so much better. Welp first and last time using Yelp's Eat24. I recommend they run some QA with the restaurants they solicit first. Couldn't eat this overpriced slab of meat; ended up in the trash. Will not order again.
Description:
Western Burger
All natural angus beef topped with wisconsin cheddar, 2 slices bacon and an onion ring. Smothered in BBQ sauce served with butter leaf lettuce and tomato on a toasted brioche bun.
Please, I beg someone to show me the "SMOTHERED" sauce, the lettuce or tomato, and I may need a refresher on my steak temps.
Edit: After speaking with Eat24 staff (who ever so generously gave us a whole $5 credit that will never be used), one of the owners, Jerry gave us a call and I spoke with him. There were a LOT of discrepancies between what we ordered online and what was relayed to LushBurger by Eat24; additionally the food sat for about 45 minutes before being delivered. Regrettably, as a consumer, my perception is reality and all I know is that I was delivered subpar burgers. Jerry gave me a sincere apology which I appreciated greatly and I am looking forward to giving the restaurant another chance, sans Eat24. Will update upon resolution.