I occasionally use this space to do a little work in between meetings in Vaughan. It's close to the highway(s), never a shortage of parking and the WiFi is always free. I used to frequent this location more in my teenage (hang out at the movie theatre) years. And of course we were obnoxious teens back then, making a mess, being loud... all the things I despise about awkward teenagers now.
It's a Second Cup, Canada's half-assed attempt at a Starbucks. It's not really my cup of tea, especially not this location. There was a one point an all star staff working here (which really is the only thing that distinguishes one franchise from the next) but about a year or so ago there was an ownership change and it's all been downhill for this location from here.
Service remains substandard and those members of staff with whom I start to build a rapport with (aka those who remember my order, are conversational and display great CS) are repeatedly let go...
I blame management here, if your turnover is that high, you might be the problem, not the staff.
Take your coffee to go b/c that is what earns this place it's 2 stars :)