We were there on a Sunday evening ahead without reservation. Since there were only two of us they gave us the only table that was available. It happened to be a for two near the door. Menu and tea arrived promptly. The server at the front desk took out order. We chatted and waited.
About half an hour after taking out order. The server at the front came to confirmed or order and said she'll follow up on it. Ten minutes later the first item appeared and the rest followed. We speculated that she had forgotten to place our order. But they were busy!
Based upon out observation we think the restaurant with only three servers was vastly short staffed.
The food is good enough to warrant giving the restaurant a second try.