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| - This was my second time staying at Aria - the first time around was a short one night stay since we were just on the strip for a concert that night. The hotel is beautiful, centrally located, and "close" (vegas close) to the hotels/casinos my friends and I tend to frequent. Because of my M-life card, we scored some great deals on the rooms (on the website, the room we got for ~$180 was listed at ~$400 ... I'll take it! We had 3 rooms under my name - 2 with 2 queen beds and 1 with a king bed. I totally understand that connected rooms are not guaranteed, but I did request it at booking, confirmed before checkin, at checkin at 10AM, and said we would wait for our rooms as long as we had to... and our 2 queen rooms ended up being just 1 room apart. I guess it's better that we were that close than super far, but come on.
Check in/Check out - Check in here is one of the most inefficient processes I've seen at any vegas hotel I've stayed at. Mobile check in means you don't get to talk to a human with requests. Talking to a human means standing in a crazy long line only to be told that you have to talk to different people for the different questions you have (I needed a key to the room that was already checked into the day before and wanted to request connecting rooms for the other two) - meaning more lines. I've stayed at a few other hotels around this one, and I must say - those were a lot better. Check-out was fine - we paid extra for late checkout and they said if we left earlier, to let them know and we wouldn't get charged. We stayed late and I did mobile check out, which was easy enough - however, I had to call to get a final itemized bill - which I think should be automatically emailed out if you're doing mobile-check out.
Rooms - The rooms are great, spacious, and beautiful. The beds were meh, in my opinion - I tossed and turned the entire first night. There's a tablet that controls everything. Although the tablet said it was 64 degrees in our room, all of us woke up throughout the night with complaints of it being hot. The shower was great with good pressure. The only issue (that everyone I've ever talked about Aria to also has) I had with the rooms was that there's one group of elevators and the building is LONG - which ends up being super annoying (especially when one of your friends has a room on the other end, about the same distance from the elevator as you). Free wifi is great :)
Casino - I am not a fan of the casino here; I would much rather gamble elsewhere. Even on previous visits, I haven't found that the craps dealers are as friendly, helpful, and enthusiastic as other casinos and this trip didn't change my mind on that. We started here, played a bet, and immediately decided to go elsewhere. Our last morning here, we did play blackjack and those dealers were MUCH better (interesting, too, considering craps is considered the more social game).
Pool - we went to the Aria pool on a Saturday and with 6 out of 8 of us showing up around 2pm, you would have thought it would have been hard to find lounge chairs next to each other, however, the attendants were great in bringing chairs to squeeze by the few that our friends were able to save for us. We ordered food and drinks - food was ok, drinks were good, service was slower but good. A few small things were missing, but overall it was fine! There are water coolers around so you can help yourself which is great (not cold, though).
Food/Drinks - Didn't try too much at this hotel but... Starbucks is conveniently located on the promenade level by the guest elevators and while there is always a long line, it's expected and convenient! Jean Phillippe is delicious! Food and drinks at the pool were pretty good. Aria cafe was decent for breakfast, but not something I would frequent again with all the other options around.
Concierge - I called the concierge (Kevin Carmona) to have them deliver a birthday treat for the person who checked in a night earlier in one of our rooms. It was very easy to order through him, he was very detailed about what they offered and the costs associated with it, and he said it would get there within an hour or two of check in and it did!
Overall, we enjoyed our stay here. For the most part, all employees were friendly and accommodating! We would probably stay here again.
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