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  • Yet ANOTHER dive. IHOP is REALLY gone downhill over the years. Rude, dirty, food doesn't get fully cooked through, just to name a few. Bad service over all. Went here for my wife's birthday(with 3 kids) AYCE pancake breakfast. Took "15 minute wait" which actually turned into a 20-25 minute wait. Once seated, it took a bit for the waitress to come(it was busy so it was slightly understandable), but either way. No smile... No intro.... No NOTHING. Just "What do you want to drink & what do you want to order?" Once ordered, she came back about 15 mins later with our WATER & just dropped the glasses & straws & ran. Then another 10 with the food(wife's stack & my sausage & egg combo). The kids(ranging from 2-5... Let's face it, they DONT eat much!) didn't get anything because we figured they would just share our pancakes(as they ALWAYS do) because nobody at ANY IHOP(including the waitress we had last time we were here) we go too has ANYTHING to say about the kids nibbling out of our plates. But THIS particular waitress had a problem with our kids nibbling. (We found out when we received the bill) Charged $1.99 for a sharing charge! I/we never even got the chance to ask for refills on the pancakes but she brought me "2 just in case" & NOTHING for my wife. So she had to have 1 of the 2 that she just brought(which took another 15 minutes). And again.... Dropping the food& running(the WRONG order I might add).... Took another 5-10 to just get her attn to tell her that I did NOT order the food that she dropped. So she finally dropped & ran my food(the right order this time). My wife & I tasted the potatoes & realized they just didn't "taste right"..... But was she around to tell? NOPE. Once she finally came around, I asked for white toast instead. Again... Dropping & running. When we received the bill(with the sharing charge).... We were dumbfounded when we saw the $1.99 on it. So we TRIED to question it but again.... Nowhere to be found & too busy dropping & running. When we finally got hold of her... Her response was "The AYCE is for the consumption of the person that prefers it.... Do you understand?! Wait a minute.... I'll let (whatever name she babbled) explain it!" And bolted away from the table. A person(ID'd them-self as "The Manager" & stayed the same EXACT thing that the waitress said & then questioned(being VERY SNOTTY) us(the customer) when we told her that the kids did nibble off our plates but WE actually consumed the majority of the pancakes. She finally took it off the bill(after giving my wife & I a VERY dirty look. Stated(VERY snotty) "I'll take it off THIS time but remember, it's not me.... It's the company that charges". Manager: Jo Waitress: Lori J.
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