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| - I would just like to say that Dr.lee is awesome! he was always very nice and caring to me as his patient.The reason for my bad review was not on behalf of Dr.lee himself but more about the staff he has working for him!!
I had a follow up with Dr.Lee thinking it was scheduled for 8:30am when according to his front desk girl/"manager" was at 8:00am. so, here I am signed in telling her I had an appointment with Dr. lee and her response to me as unprofessional as she is was..."wow, oh wow!" your appointment was at 8:00am" by the way, I was the only one signed in at this point his first appointment of day. I also work in the medical field and would that have been me my response to my Dr.'s patient would definitely not be "wow, oh wow!" but more like. Okay, looks like your appointment was scheduled for 8:00am but let me just check with the Dr rather then just take it upon my self to make his decision if he wants to still see the patient or not.
Now, this was not my first visit, it was just a follow up which in the past had only taken about 15 minutes or so not to much of Dr time at all. well i was not seen that day or offered to schedule another appointment all I got was a "wow, oh wow!" several times. So, I scratched out my my name on the sign in sheet and walked out.
Come to find out I receive a bill for $50 dollars!!!
To my surprise for a missed appointment. Really?? I showed up for this appointment and was not seen and yet according to his "manager" I missed my appointment! so, I call the office to speak with billing and who do I get on the phone the same unprofessional and rude front desk girl. first, She never even asked me for my name or account number. All I said was that I had received a bill for a missed appointment, they may have caller i.d or something because she knew exactly who I was she then proceeded to tell me with her childish attitude that yes, I had missed the appointment because I was late! We then had several more exchange of words and asked her if Dr. Lee was aware of the way she speaks to his patient's, and asked to speak with manager? That is when she informed me she was also the manager. So, I wanted to speak with Dr about my situation and also to inform him of what was going on and how his practice was being run. I was told that I could not see Dr.Lee unless my bill was paid for the appointment that I showed for but she considered missed.
At this point I was already fuming as I'm sure anyone would be to top things off at the end of our conversation.
I was told that I would also be dismissed from his practice.
I will NEVER be returning to this practice nor would I EVER recommend any family member or friends!!!
Not because of Dr.Lee himself, he is a very nice and sweet Dr and seems to care about his patient's.
Bu,t more so because of his very rude staff.
**DO NOT GO unless you want to be dealing with very ill mannered STAFF!!!**
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