Great drinks, beautiful location, but a giant fail on service. My husband and I were asked to give our credit card before placing an order. We were told it was a new policy, yet over the two hours we spent watching, we saw no one else being asked to do this. Just us. Could it have had anything to do with us being the only people of color in the entire place? We're not going back to find out.
We called the manager later that evening to voice our displeasure. He told us that Sanctuary had no such policy, and promised to investigate and call us back "shortly." Two days later and we have yet to receive that call.
Bottom line: stay away unless you fancy being treated like a second-class citizen.