We have been ordering cakes from here since last year! Everyone loves their cakes and decorations!
A day before, I ordered my daughter's 12th birthday cake, decoration and balloons for her surprise party. However, when I got there to pick up, nothing was done or prepared! I ordered for specific time of day for special day but I waited almost 45 minutes for picking up the cake and balloons!!
I was late for the party and they didn't seem to be sorry!! Nobody seem to cared about it! When I speak up about it, she blamed other employee for not doing their job!
They need better management!!